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FAQs

Common queries answered

Frequently asked Questions

It usually takes 7 working days to arrive, and there will be time delays in some remote areas.

Before the order is shipped, we support unconditional returns. After the order is shipped, you need to return the product to ensure that it is correct before a refund. Completed orders are not refundable or exchanged unless there is a quality issue. Normal orders enjoy a 30-day warranty period

Contact us via email to confirm whether the change can be successful

Track order details through the logistics tracking number. If there is no logistics tracking number, please contact customer service to obtain it.

Contact customer service for online support

Contact customer service and inform the correct information in time for repair. If the modification cannot be made due to the expiration of the time limit, the customer shall bear the responsibility.

Support air transport to any country, not responsible for customs clearance

Products are packed in fixed ways to ensure that the goods are delivered to customers intact